Meet Our Team
Each funeral service is only possible because of each member of our team, you will have one main contact person that you interact with. A high quality funeral service is only possible with a team of dedicated professionals who work together to ensure every details is to the highest standards. Please meet our team.
Tom Dooley | Owner & Director
Tom has 20 years funeral industry experience including holding the position of General Manager of NSW’s largest funeral business where he was responsible for the operation of over 70 funeral homes.
Prior to the funeral industry, Tom held senior management positions within the hospitality and events industry where he was responsible for the staging of some of the largest and best known sporting and entertainment events throughout Australia.
Since 2002 Tom has owned and operated funeral homes in Victoria and NSW. During this time he has been active within the funeral industry including, holding the positions of State President and National Councillor with the Australian Funeral Directors Association (AFDA). Tom is active in the Grace business and he is also a highly regarded funeral Celebrant.
Tom does the majority of Grace Funerals public speaking presentations.
Asha Dooley | General Manager
Asha joined the family firm in 2013 following a 10 year management career within the hotel and events industry in the USA, UK and the Middle East.
Asha is responsible for the day to day operations of Grace Funerals where she is actively and closely involved with our client families. Drawing upon her event experience Asha has introduced many innovations to the service offerings at Grace particularly those utilising the latest technology.
Asha has quickly developed a reputation within the Australian funeral industry for her original thinking and in 2015 she won the highly coveted annual AFDA Scholarship for her presentation of “Wow Funerals- the Future of Funerals”. Her prize was a study tour of the USA where she met and interacted with leading funeral professionals while learning of the latest trends.
Asha is active with the funeral industry, she is a currently the Senior Vice President NSW Division of the AFDA and a alternate National Councilor.
Asha is also sought after for her training skills and she regularly develops and presents webinars and training sessions for other funeral directors and their staff.
Michelle Singh | Operations Manager
Michelle commenced her role in Grace Funerals in September 2018. Michelle took the plunge early in 2017 towards a change in career, having worked over a decade in retail customer service industry, with the vision of being able to assist people during such a difficult but important time.
Michelle enjoys the diversity the funeral industry brings, having discussions with families, listening, knowing everyone has a different story to tell, and making personalised services. Her gentle and personable demeanour extends to every interaction, every day.
In her role as Operations Manager, Michelle runs the day-to-day coordination of the office; you might not meet Michelle, but she has played an important role in your funeral service. Additionally to this, Michelle meets families and arranges their funerals as well as being on the funeral services as a conductor.
As a Penrith local, when she’s not at work, Michelle is probably trying one of the new Penrith restaurants, enjoying a good cup of coffee or a nice meal; especially to satisfy her sweet tooth! Often found out and about walking her 2 dogs, or perhaps planning her next travel adventure, ask her some of the exotic places she has been or is planning to go.
Rose Satara | Funeral Director
Rose joined Grace Funerals in April 2019 after working in real estate in Penrith. Rose dived into the funeral industry and hasn’t looked back. From day one, Rose was a natural fit for the Grace Funerals Family.
Having been born and raised in the Penrith Region, Rose is committed to giving back to the community that helped raise her.
‘There are certain moments when families say thank you. To me, it’s the greatest feeling to be able to help a family through what could be, the most difficult time in their life.’
Having a strong sense of compassion and genuine empathy, Rose is always finding ways to make a real difference to people’s lives. This client care attitude is what makes aligning herself with Grace Funerals a perfect match.
‘A great part about my job is being able to listen to families speak about their loved ones. The stories I hear are so beautiful and it’s nice to be able to sit down and talk about their family history that can go back 100’s of years’.
Outside of work, Rose shares her life with her partner and together they take pleasure in visiting her family farm, spending time with their dogs & horses and being with their big families and great bunch of friends.
Louise Lathouwers | Funeral Director
Louise joined Grace Funerals in September 2016 after a range of roles within the hospitality and events industry.
Based predominately in our Springwood office, Louise says that working with Grace & Blue Mountains Funerals helps her feel connected to her mountains community and that the thanks and appreciation from families is extremely rewarding.
Louise enjoys hearing family stories and using these stories to build individual funeral ceremonies that truly reflect the uniqueness of each life. She particularly loves working with families to create photo slideshow tributes as a wonderful addition to a funeral or memorial service that then become treasured family keepsakes.
Louise cites music as integral to some of the most powerful funeral experiences she has experienced. From playing spectacular classical music “at concert level” to honour a true music lover, or watching grandchildren on the beginning of their musical journey play in loving tribute, to playing that quirky favourite song at the end of a service that gives everyone an unexpected moment of joy.
Away from work, Louise enjoys pottering in the garden with her chickens, the cat and her partner. Entertaining friends and family and enjoying the garden produce make for her favourite kind of day.
Jo Carter | Funeral Conductor & Mortuary Technician
Jo has been with the Grace team for a number of years. During this time she has experienced every aspect of funeral service.
You will see Jo on a funeral service, either behind the audio desk ensuring flawless AV; welcoming you to the service or behind the wheel of the hearse.
Jo looks after our mortuary area and she will be the one that is looking after your loved one. She does so with care, compassion and dignity.
Kate Harrison | Funeral Directors Assistant
Kate has been a wonderful addition to the Grace team. As a professional hair stylist she found that she was drawn to the profession.
You will mostly find Kate with a welcoming smile and greeting at a funeral service, she understands that a funeral can be daunting for the guests and she wants to make you feel at ease.