What makes us different.
We believe that there is one particular day in everyone’s lifetime that has to be perfect. It is this belief that motivates us every day to ensure that our clients receive the highest quality of service.
We are Family-Owned and Operated
Our family continues to meet the needs of the community right where they are. We are mindful that our most valuable asset is our reputation and our success has been measured by trust of those families we have served for generations. Being family owned means we are accountable to you and you alone and not a large corporation.
We recognise that everyone is unique and every farewell should be no different. We will work with you to arrange a personalised and meaningful service that meets your preferences, values and beliefs. We will assist by providing the options, you make the decisions.
Transparent, Fair and Reasonable Prices
We represent the ideal combination of price and quality. Our prices are itemised and clearly explained during our arrangement meeting. We will provide quotations prior to engaging us, we provide our best price first and we will assist you to achieve your budget.
Convenient Locations and Comfortable Surroundings
We offer modern, comfortable facilities in two locations covering Greater Western Sydney & The Blue Mountains. All are welcome to visit our Emu Plains Chapel and Arrangement Centre as well as our Springwood Arrangement Centre. Please feel free to call 02 4735 6900 to make an appointment. Alternatively our experienced funeral consultants are able to come to your location anywhere in the Sydney area.
Our staff are simply the very best. We are genuinely kind, compassionate, knowledgeable, and dedicated to provide each family with complete care. We are continually training both externally and we have our own In House Training Programmes. If requested we can offer an all-female service.
We are there 24 hours a day, seven days a week. We will also meet you at your home, our office or anywhere and at any time you need us.
Respect for Diversity
Grace Funerals provides all services in a spirit of equality and respect to those of all races, faiths, nationalities and cultures.
Emphasis on Community Involvement
We emphasise community involvement on the part of our staff members which we believe cultivates respect for the uniqueness of all families. We value sustainability of our resources and we also believe in supporting local community and charitable organizations as well.
Unlike most of the funeral homes in our area, we are not bound to any venue or limited by distance or geography. We can offer our clients a wide choice of venues and cremation options to suit their convenience and budget.
Care for Your Financial Needs
At one time or another each of us has felt the impact of our economy. We know there will be families who need our help. We are available to talk with you about a service that will honour your loved one without causing additional financial burden. Please know we are here.
Attention to Detail
We understand that there is only one chance for a funeral and it is as important to us, as it is to you. Our unique and well developed system of checks and balances ensure that we get it right for you every time.
Our Guarantee to You
Our fair prices represent great value in Western Sydney & The Blue Mountains. Our staff will always be kind, considerate and knowledgeable. Our facilities will always be modern and immaculate. If you are dissatisfied with any aspect of our service, we will reduce or eliminate a portion or all of our service charge.
These are just a few reasons to choose Grace Funerals but why not see what some of our client families have to say… (see Testimonials Section)