What to Expect

“Your feelings and your comfort are the most important things at this time” Tom Dooley

What to Expect When You Arrive at the Grace Funerals

“Your feelings and your comfort are the most important things at this time” Tom Dooley

Firstly you will be welcomed by your Arranger who you will have already spoken with. They will show you into one of our comfortable and contemporary family arranging rooms and you will be offered refreshments.

We will then guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one’s life. This is not a one-way conversation; this is your service and we want to hear your ideas and desires, we use them as the foundation for the arrangement process.

Our arranger will assist you with:

  • Preparing and filing the official death certificate with Births, Deaths & Marriages
  • Scheduling the location, date and time of services or events
  • Burial or Cremation and where it will take place
  • Scheduling a Viewing
  • Choice of Clergy or Celebrant
  • Selecting a casket, urn, flowers or other items
  • Designing your orders of service and other tribute memories
  • Preparing an obituary notice
  • Selecting pallbearers
  • Transparency on all costs and fees

You will also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.

Personalising the Farewell

We encourage you to bring any photos, a favourite song, or memorabilia so that you and your funeral arranger can better discuss how you would like your loved one to be remembered. Having these things, and knowing their favourite song or favourite gathering place, even their favourite activity, will help us create a truly fitting memorial service. Also bring the clothes that you would like your loved one to be dressed in.

Registering a death

All deaths that occur within NSW are legally required to be registered with the office of Births, Deaths & Marriages. We will ensure that your loved one’s death is registered quickly and accurately. Once registered, Births, Deaths & Marriages provide a formal death certificate, which is often needed in relation to any legal and estate issues that may need to be attended to.

To accurately register a death the following information is required:

  • Full legal name
  • Last address
  • Date of birth
  • Place of birth
  • Father’s name & occupation
  • Mother’s full name including maiden name & occupation
  • Date of Marriage(s), To Whom, and Place(s) of Marriage
  • Full names of Children and their dates of birth

Additional Items you may like to bring into the initial meeting are:

  • A Recent Photograph
  • Place of burial (if pre arranged)
  • Centrelink /DVA Number
  • Clothing
  • Brief Obituary (if possible)

Highly recommend Grace Funerals, they were very caring, supportive and knowledgeable. The day went perfectly and we couldn’t be happier with their service.

November 2019

Consultant, Rose, and celebrant, Tom, were wonderful in their approach and in their attention to detail. Nothing was too much trouble for them. I could not be happier with how they assisted us at this very difficult time.

November 2019

I genuinely felt the care and professionalism was of the greatest level, our day was flawless and beautiful.

September 2019

I can’t recommend Grace Funerals highly enough. Tom Dooley and his team looked after the funerals for both my mother and father and made everything easy. Tom is very professional and has exactly the right words to say in the service. Thanks Tom!!

August 2019

Thank you Grace funerals for helping our family through a difficult time. You were always very accommodating to our needs and with your help we were able to give our dad the best send off we could have hoped for. Would definitely recommend your services to others.

June 2019

Everyone I dealt with at Grace, was friendly and approachable. Costs were upfront so I knew what to expect and the day of my Mothers service (it was a large service that I wasn’t expecting) but they were friendly and warm, keeping everything running smoothly. Thank you.

March 2019

My family and I were more than happy with all the arrangements every thing fell into place perfectly. I have received feed back from family and friends that it was the best funeral that they have attended.

March 2019

Grace Funerals were excellent in the manner in which they conducted a difficult process for us.Tom and Asha were relaxed and caring and carried out the duties in a very professional way. We could not fault them and would not hesitate to recommend them as funeral directors.

February 2019

Grace Funerals were extremely professional, caring, respectful and highly efficient in their services. Nothing was too much for them. They provided dad with a beautiful service and treated him and us with nothing but the upmost respect and dignity. Would highly recommend them to anyone requiring their services in the region.

January 2019

Grace Funerals provided us with everything we needed, including care and understanding, to tailor the funeral perfectly to something our mother would have loved.

January 2019

“Your professionalism, graciousness, love, comfort & support show to us at this most difficult time of losing our beautiful mother will never be forgotten. Every detail was handled with perfection, everything was very well co-ordinated in a very tight timeframe.”

April 2016

Grace Funerals were professional, compassionate and showed immense understanding throughout the whole process of my grandmother’s funeral. They came highly recommended by our Bishop and entire church community – and know I know why! Their service was outstanding and they showed show much attention to detail. Asha went out of her way to make sure the funeral was as beautiful and memorable as our nan while also carefully considering our budget and highly unique needs. The facilities had a wonderful ambiance and the day felt intimate, warm and welcoming. We had several extenuating circumstances that could have proven extremely difficult and stressful but Asha and her team really took us by the hand and handled everything for us. We can’t thank you enough. I would never go anywhere else now! I can’t recommend you highly enough!

Michelle Said
June 2017

To the team at Grace Funerals,

The family send our appreciation for the beautiful funeral service organized for our dear Mother. You worked seamlessly in the background so that everything ran smoothly and she had the best send off possible.
Kind Regards,

Flynn Family
September 2018

The team at Grace funerals helped us through the difficult time with the sudden death of our son. They were patient, caring and professional. The fee was reasonable. A great support helping us through this journey. 

August 2018


Grace Funerals Emu Plains

61 Great Western Hwy, Emu Plains, NSW, 2750

Grace Funerals Springwood

5 Raymond Lane , Springwood, NSW, 2777