What to Expect

“Your feelings and your comfort are the most important things at this time” Tom Dooley

What to Expect When You Arrive at the Grace Funerals

“Your feelings and your comfort are the most important things at this time” Tom Dooley

Firstly you will be welcomed by your Arranger who you will have already spoken with. They will show you into one of our comfortable and contemporary family arranging rooms and you will be offered refreshments.

We will then guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one’s life. This is not a one-way conversation; this is your service and we want to hear your ideas and desires, we use them as the foundation for the arrangement process.

Our arranger will assist you with:

  • Preparing and filing the official death certificate with Births, Deaths & Marriages
  • Scheduling the location, date and time of services or events
  • Burial or Cremation and where it will take place
  • Scheduling a Viewing
  • Choice of Clergy or Celebrant
  • Selecting a casket, urn, flowers or other items
  • Designing your orders of service and other tribute memories
  • Preparing an obituary notice
  • Selecting pallbearers
  • Transparency on all costs and fees

You will also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.

Personalising the Farewell

We encourage you to bring any photos, a favourite song, or memorabilia so that you and your funeral arranger can better discuss how you would like your loved one to be remembered. Having these things, and knowing their favourite song or favourite gathering place, even their favourite activity, will help us create a truly fitting memorial service. Also bring the clothes that you would like your loved one to be dressed in.

Registering a death

All deaths that occur within NSW are legally required to be registered with the office of Births, Deaths & Marriages. We will ensure that your loved one’s death is registered quickly and accurately. Once registered, Births, Deaths & Marriages provide a formal death certificate, which is often needed in relation to any legal and estate issues that may need to be attended to.

To accurately register a death the following information is required:

  • Full legal name
  • Last address
  • Date of birth
  • Place of birth
  • Father’s name & occupation
  • Mother’s full name including maiden name & occupation
  • Date of Marriage(s), To Whom, and Place(s) of Marriage
  • Full names of Children and their dates of birth

Additional Items you may like to bring into the initial meeting are:

  • A Recent Photograph
  • Place of burial (if pre arranged)
  • Centrelink /DVA Number
  • Clothing
  • Brief Obituary (if possible)

Dear Asha and Team,


When my son suicided it was the darkest time of my life. Your care, love and compassion helped to carry us through. You seemed to know exactly what we wanted and everything was handled with understanding and delicacy.


The service was a perfect tribute to his remarkable life. Your ability to accommodate our unusual requests (people signing the coffin and posting photo’s on it) meant that Sean received the farewell that I am sure he would have wanted.


Thank you all so much.

Linda Campbell
May 2017

It was such an emotional time for us but your professionalism and compassion helped enormously.

I haven’t been through this process before but it wasn’t upsetting as both Julie and Jo gave us such support and nothing was too much trouble.

I would definitely recommend Grace Funerals after our experience.

Carol & Rob
January 2017

The team at Grace Funerals, especially Asha and Tom, are wonderful people to work with. They provided professional, compassionate guidance through the funeral planning process, and my dad’s service was exactly how we envisioned. I would recommend Grace Funerals to anybody who finds themselves in the unfortunate position of needing to plan a funeral.

Nat Wells
April 2016

Not only were you all very patient but showed compassion in this difficult time. Tom we thank you and all your wonderful staff. The women looked so beautiful on the day and we were all touched at how everything fell into place. We think Dad would have been honoured.

Marie Walcott
July 2016

“Your professionalism, graciousness, love, comfort & support show to us at this most difficult time of losing our beautiful mother will never be forgotten. Every detail was handled with perfection, everything was very well co-ordinated in a very tight timeframe.”

April 2016

Words cannot express our thanks and gratitude to you and the staff at Grace Funerals. You kindness and assistance made the day a beautiful memory for us to reflect back on.

January 2016

The funeral service that you put together was absolutely perfect and was exactly what mum would have wanted. Please know that if I ever need a funeral director again you will be my first call.

Steve Nicholls

Grace Funerals were professional, compassionate and showed immense understanding throughout the whole process of my grandmother’s funeral. They came highly recommended by our Bishop and entire church community – and know I know why! Their service was outstanding and they showed show much attention to detail. Asha went out of her way to make sure the funeral was as beautiful and memorable as our nan while also carefully considering our budget and highly unique needs. The facilities had a wonderful ambiance and the day felt intimate, warm and welcoming. We had several extenuating circumstances that could have proven extremely difficult and stressful but Asha and her team really took us by the hand and handled everything for us. We can’t thank you enough. I would never go anywhere else now! I can’t recommend you highly enough!

Michelle Said
June 2017

To the team at Grace Funerals,

The family send our appreciation for the beautiful funeral service organized for our dear Mother. You worked seamlessly in the background so that everything ran smoothly and she had the best send off possible.
Kind Regards,

Flynn Family
September 2018

The team at Grace funerals helped us through the difficult time with the sudden death of our son. They were patient, caring and professional. The fee was reasonable. A great support helping us through this journey. 

August 2018


Grace Funerals Emu Plains

61 Great Western Hwy, Emu Plains, NSW, 2750

Grace Funerals Springwood

5 Raymond Lane , Springwood, NSW, 2777