How do you select a funeral director?

Planning a funeral can be a daunting task, especially when you are grieving the loss of a loved one. Choosing the right funeral director is an important step in ensuring that the funeral service is respectful, dignified and memorable. With so many options out there, it can be difficult to know where to begin. In this blog post, we discuss some tips on how to choose the right funeral director for you.

Firstly, it is important to start with the end in mind. What type and quality of service do you want for your loved one? Do you have any specific requirements or preferences? It is important to have a clear idea of what you want before you start looking for a funeral director.

Once you know what you want, it is time to start looking for a funeral director who matches your ideal. Price should not be the only factor when choosing a funeral director. You need to feel comfortable and confident that they will deal with you with respect and care. A budget operator may not have the resources to provide all necessary services.

If you cannot obtain a personal recommendation, websites are the best resource. A good funeral director’s website should be clear, user-friendly and informative, including photos and details of the owners and team. Check the testimonials and google reviews and look for consistency and the most recent comments.

After narrowing down your choices, it is time to call them. On the phone, you are looking for rapport and transparent information. Does the interaction match your impression of the website? You should also ask who you will be meeting with. You might like the person who answered the phone, but in some larger companies, this will be a call centre and not the person you will meet.

Cost is also an important factor to consider when choosing a funeral director. You should ask for a detailed and written quote, which is clear, transparent, and upfront. If a provider will not provide this, chances are they do not have consistent pricing. Check that all the costs are itemised, and there are no “hidden extras” or unnecessary additional services. Make sure that all costs are quoted with GST included.

Finally, choose a firm who is an accredited member of a leading industry association that does regular inspections of the premises. This is your guarantee of quality and professionalism. Check that they have full facilities onsite, including a mortuary and chapel. Most funeral businesses do not, so it is important to ask. You have the right to know where your loved one will be located at all times and who is caring for them.

Choosing the right funeral director is an important step in planning a funeral. Starting with the end in mind, researching and comparing options, and checking for accreditation and facilities are all key factors to consider. At Grace Funerals, we are committed to providing personalised, compassionate and professional funeral services. If you need further advice or assistance, please contact us at or call 4735 6900 | 4751 6166 | 9953 6900.